Meet Our Flock

Grant Ross

General Manager

Originally from Scotland, Grant has worked for distinguished hotels and restaurants throughout the United Kingdom and the United States. He even owned his own hotel near St. Andrews, Scotland before moving to Bucks County. As General Manager of all three restaurants, including our sister restaurants, the Black Bass and Lumberville General Store, Grant has been with us since the renovation of the Black Bass in 2007. Not only is he renowned for his ability to ensure that each guest has a memorable experience, but he is also known for his immense knowledge of local history and lore.

Donna Sampler

Assistant Manager

Donna has many years of experience in the hospitality industry so we were thrilled when she joined us at the Black Bass Hotel. We soon promoted her to lead our teams at the Golden Pheasant Inn. Having managed restaurants in Georgia and Alabama, before moving to NYC, Donna opened her own bar in Brooklyn. But on a weekend trip to Bucks County, she fell in love with the area and decided it was her new home. When she isn't at the Golden Pheasant Inn, Donna enjoys camping, gardening, and hiking the beautiful trails right here in Bucks County. Donna brings an extra spark to our team, having been a circus performer! From fire twirling and knife dancing to fire breathing and static trapeze, we knew Donna's love for life and her positive energy would be perfect for our team.

Phyllis Lownes

Innkeeper

Having been raised in Bucks County herself, our Innkeeper Phyllis knew it was the perfect spot to raise her own family as well. She has worked at all of the Thompson family hospitality properties, including the Black Bass Hotel, the Lumberville General Store, and now the Golden Pheasant Inn. She enjoys greeting guests each morning and delights in learning about the stories that brought them to the Pheasant. When she is not working as our Innkeeper, she enjoys spending time with her grandkids, or you may spot her outdoors walking or biking along the canal towpath.

Cherie Klaus

Innkeeper

Cherie is a born and bred PA native who recently moved back from the Midwest to be closer to family. Having raised her family and retired from her design career, she brings her love of people and talent for innkeeping to us here at the Golden Pheasant Inn. Most days you can find Cherie chatting with our guests at check-in and breakfast; listening to their stories and discovering what brings them here to our area. Cherie's warm and welcoming personality makes her a great asset to the team!

Kevin Teeling

Bartender

Kevin helped open our sister restaurant, the Black Bass over a decade ago. Having moved to join the previous owners of the Golden Pheasant, fate couldn’t keep Kevin away for long. When the Pheasant closed down, he re-joined our team at the Bass only to reclaim his post at the Golden Pheasant when the Thompson family reopened the Inn in 2020. Needless to say, Kevin has quite a following between our two establishments. When he is not whipping up his amazing cocktails, he enjoys quiet time in LBI with his wife Karin.

Read Our History

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